Top 5 Mistakes People Make When Choosing an Assisted Living Community
Mistake #5: They underestimate the importance of ethical management.
Seniors require more patience and more understanding than the average consumer. If a community is managed and run by a group whose only motivation is the bottom line (think larger, publicly traded companies who report to shareholders perhaps), how will they treat your Mom or Dad? The sales folks are all great at….selling. They will provide similar routines throughout that process but it is important to get to know the management company who will be the one to set a corporate culture in how residents and families are treated after the sale. Several communities are owned by non-profit companies which, historically, provide a kinder, gentler approach in understanding the special needs of seniors and the impact day-to-day management can have on a seniors well- being. Likewise, ethical management companies whose first goal is a satisfied community population and a good reputation are to be admired.